Shipping Policy
Each order is carefully processed to ensure it meets the highest standards of quality. Please allow 1–3 business days for processing, excluding weekends and holidays.
We proudly partner with suppliers worldwide to source unique, luxurious products. As such, shipping times may vary depending on your location and the product ordered.
- Standard Shipping: 7–20 business days. (International)
- Express Shipping: 5–12 business days.
Note: Delivery times may be affected by factors such as customs delays, public holidays, or carrier-related issues. We will always strive to keep you informed of any updates.
Shipping Costs
- Free Shipping: Enjoy complimentary shipping on all orders over $50.
- For orders below $50, a flat shipping fee of $4.99 applies.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow up to 3–5 business days for tracking information to update in the system. You can use the tracking number to monitor your order’s progress.
Delivery Delays
While we aim to meet the estimated shipping times, occasional delays may occur due to factors beyond our control, such as carrier issues or customs. We appreciate your patience and understanding during such instances.
Questions?
Your satisfaction is our top priority. If you have any questions or concerns regarding your shipment, feel free to reach out to our Customer Care Team at support@mogul-lux.com.
All my love,
Mogul